Shipping policy

Shipping & delivery with DHL

Thank you for your order at La Profondeur.

We process your order within 48 hours after receipt of payment. Orders are shipped reliably with DHL.

Delivery within Germany usually takes 2–4 business days. International deliveries take 10–20 business days, depending on the destination country.

Free shipping within Germany on orders of €50 or more. For orders below €50, shipping charges apply as shown below. Please note that no deliveries take place on Sundays or public holidays.

Shipping charges with DHL

Germany: €4.95 (free shipping on orders of €50 or more)
Austria: €5.95
Switzerland: €9.95
Rest of Europe: €14.95
Rest of the world: €18.95

Please note that deliveries to countries outside the EU (e.g. Switzerland) may incur additional customs duties and import taxes.

Returns

Returns within 14 days after receipt of the goods.

A flat return fee of €3.95 applies to returns within Germany. A flat return fee of €14.95 applies to international returns.

Goods must be returned unworn, unwashed and in their original condition with all tags attached.